Flologic Reviews

We have had the FloLogic system since we remodeled an old 1910 farmhouse in the country back in 2018. On several occasion's flow logic notified us that we have had a running faucet, broken pipe, or toilet not shutting off. I did not set up the app controlled module until after COVID, and in 2024 we had to send our controller to FloLogic for a firm wear update. All communication and assistance from technical assistance has been stellar. Our app allows me to adjust setting on the fly when we have more guests than usual or freezing weather so I can drip faucets without shutting down our water. We love this system.

Date of experience: April 25, 2024

The FloLogic system is amazing. I have it in multiple locations. It is very easy to use and extremely effective at picking up water flow. When we first moved into our home it picked up a broken pipe outside the house. It also picked up leaking faucets. I highly recommend this product.

Date of experience: April 24, 2024

Wow, I am so impressed with this company. Their product and customer service is top notch. They were very helpful talking to my plumber about requirements and set-up. The leak section system works perfectly. It's easy to use and finally gives me PEACE OF MIND. Highly recommend Flo Logic for an all-around great experience.

Date of experience: April 18, 2024

Although the situation that brought me to Flologic was a costly and disruptive pipe break in my home while we were out of town, I've slept much more securely after installing their system based on the recommendation from Chubb Insurance. I've had few technical issues over the years but when one occurred their tech support team was always patient and thorough in helping us diagnose the issue and get it resolved.

During my career as a senior Disney executive our call center and help desk were a part of my responsibilities and they were committed to the concept of "magic restored" when they encountered situations that were inconsistent with our brand promise. The folks at Flologic not only make a great product but they stand behind it as well with people you can talk to, who help you fix the issue and don't make you feel stupid.

Date of experience: April 11, 2024

Very difficult to find plummer willing to install. Only purchased because State Farm theatened to cancel homeowners insurance without install of Flologic. Don't know if it's working, lights are off although connected.
Support next to nothing, Biggest waste of money I was forced to spend to keep homeowners insurance.

If you purchase this product, good luck!

Date of experience: February 21, 2017

Install 10 years ago. Works as advertised. Required replacement battery three times. Identified several leaks from running toilets. Used system to shut off all water while on vacation and prevent, if required, any unplanned running water in the house. Helped to spot broken hose on bathtub spray unit. We are very pleased with the Flologic system.

Date of experience: May 16, 2017

Without doubt one of the best Customer Service experiences I have had in many years. Firstly, the system has saved us from several water leaks since the installation 5 years ago. The system is super easy to operate once installed. We recently had some Con Ed electrical issues which impacted the house. The Customer Service were super helpful and talked my son thro the whole process to resolve the issue. Same level of service with several other follow up calls. Thank you!

Date of experience: February 17, 2023

I like this product but it is a little pricy for what you get. With simple tweaks in the technology it really could be wifi enabled with active flow and usage data. It could be more than the "circuit breaker for your home" and it could be a whole house water monitoring system. GPD, multiple settings for shut off- example being slow drip over a long period or a sudden high gpm flow.

Date of experience: May 16, 2017

These units don't work very well. It seems that the further away one is from the meter, the less they work (the water is meter for the entire community, not the individual town home.

Further, FloLogic does not provide an IOT device to monitor/reset this device. Almost every other device in my home is monitored remotely EXCEPT for the FloLogic device.

Date of experience: January 26, 2018

As a homeowner, I installed a Flologic during a major house renovation and couldn't be more pleased. After almost having a flood disaster at our prior home, I knew that I wanted something that would proactively prevent any leaks or floods, especially when not at home. It works well and the app is terrific. The customer support is great and happily help me with my minor questions.

Date of experience: December 08, 2021

Best move we have ever made !!! Our Flow Logic has paid for itself many times. Living in NW PA Iin the winter months , home or away can be a quick disaster if the heat goes off and the the wind chill howling off Lake Erie We travel alot and the FlowLogic gives us huge peace if mind !! Alot of thought was put into the design of this nagnificant control valve! It is interfaced with our security system and calls us if there is a water leak, big or small, depending on how we program it ! Our home insurance company loves it. Cannot live peacefully without a Flow Logic.

Date of experience: January 26, 2018

Flologic was installed in a new vacation rental home 8 years ago. No issues or repairs. It stopped water flow a couple times due to a toilet flapper not being fully closed. Water would have run continuously for several weeks while the vacation home was vacant. Water / sewer bill would have been way more than the cost of Flologic. Set it and forget it.

Date of experience: February 28, 2017

Flologic has been and amazing asset in providing peace of mind after I had a flood (from a washer hose bursting) 5 years ago. It's worked like a charm and never any trouble with it. Great customer service too! Highly recommended to anyone who wants to safeguard their home from costly internal water damage.

Date of experience: January 27, 2018

We love our Flologic system! An earlier version had some issues but Flologic stuck with it even past warranty and did everything possible to make sure we were happy. It has been several years now and we haven't had a single issue with the newer version. We recommend this system to everyone and all of our neighbors who have it have been extremely pleased with no issues whatsoever. It really gives us peace of mind.

Date of experience: August 31, 2017

Leak detection function works great.

The control unit is very sensitive to AC power source input. When the generator is powering the Flologic the control unit signals AC power fail even though voltage is within standard tolerance. When the control unit is powered by a standard UPS the control unit signals AC power fail. Very annoying.

Date of experience: May 18, 2017

Peace of Mind! That is the bottom line with our Flologic water alarm. We look at it as an early warning system to the safety and security of our property. It has alerted us to broken washing machine hoses, leaks in toilets, a break in our ice maker water line which was silent. It has also saved us money on our water bill because no hose or water driven device on our property can "do its own thing". Flologic is a 24-7 water manager. Additionally, access via telephone for help has given us confidence in managing our device. We get an insurance break on top of it all! A wide investment, indeed. Patt and Alex Soto

Date of experience: November 29, 2017

James
I always worried about leaks when i left my house for an extended period of time. I worry no longer since I installed Flologic. That alone is worth the price of the product.
It is one thing to buy technology but I always wonder what happens when I need technical support. I can tell you that the support I have received has been spectacular.
If you are in the market for leak detection look no further - Flologic should be your choice.

Date of experience: February 12, 2020

We've had a Flologic valve for over 5 years. We had some early problems, but their tech support was excellent. We have also had some problems with water accumulating in the housing - just enough to kill the circuit board. Again, tech support helped out and sent a replacement board. I have resorted to mounting the board outside the housing and have had no problems since. For us it provides an easy way to shut off water when working on plumbing and gives us some peace of mind while we're vacationing. I would like to see some remote control/phone app soon.

Date of experience: November 13, 2017

Thanks to Flologic, I sleep tighter at night because I'm not afraid of any leaks. One day it happened to me as a child and it's just a terrible experience. I didn't want to repeat it anymore and I installed the FloLogic system in my house. Yes, it is a bit expensive, but to me its usefulness and my peaceful sleep fully justifies its price. The installation of the system went quickly and neatly.

Date of experience: June 05, 2020

Great product that undeniably works. Provides peace of mind and is very reliable at picking up even the smallest of water pressure changes, whether a water hose left running, a faucet not turned tight, or a busted pipe when traveling. Great investment.

Date of experience: November 13, 2017